Pay the valid claims.
Challenge the rest.
Evidence that lets claims teams settle genuine claims quickly and contest suspect ones with confidence, across motor, property, health and beyond.
Working With Insurers
Insurance companies instruct us to test the claims that do not sit right. We act across the claims lifecycle, from early desktop enquiries and social media research through to full field investigations, giving claims handlers the evidence to pay valid claims quickly and challenge the rest with confidence.
Our reporting is structured for claims teams and their panel solicitors, with clear findings, supporting material and an honest assessment of evidential strength.
Motor & Personal Injury Claims
Suspected fraudulent claims call for evidence, not suspicion. We conduct lawful surveillance on claimants whose presented injuries or losses appear inconsistent with the facts, including personal injury claims arising from road traffic incidents.
Observation is carried out covertly and proportionately, producing time stamped footage and detailed logs. Where a claim is genuine, our evidence confirms it. Where it is not, insurers receive the material they need to repudiate, negotiate or refer the matter onward.
Buildings & Contents Insurance Fraud
Property claims are a persistent target for exaggeration and invention: inflated contents schedules, staged burglaries, pre existing damage presented as new and losses that never occurred. We investigate suspect buildings and contents claims for both domestic and commercial policies.
Our work combines scene visits, enquiries with neighbours and tradespeople, verification of ownership and value, and analysis of the claim history, giving handlers a clear factual basis on which to settle or resist.
Health Insurance Fraud
Health, medical and income protection claims carry their own patterns of abuse, from exaggerated symptoms and non existent conditions to claimants working while declaring themselves unable to. These cases demand particular care, because most claimants are genuine and unwell.
We investigate proportionately and discreetly, establishing what a claimant's day to day activity actually looks like and whether it is consistent with the condition claimed, and we report the findings factually either way.
Intelligence Across Every Class of Claim
Beyond the major claim types, we support insurers across the wider book: travel, liability, life and specialist lines. Desktop intelligence, social media research, open source enquiries and claim linkage work often resolve a file before any field deployment is needed.
We fit around your processes. Instructions can be one off referrals or a standing arrangement, with reporting formatted for your claims system and evidential standards maintained throughout.
Classes of Claim We Investigate
From a single suspect file to a programme of referrals, we act across the full range of general and protection lines.
- Motor and road traffic incidents
- Personal injury
- Buildings and contents
- Health and medical
- Income protection
- Travel
- Liability
- Life and specialist lines
- Commercial policies
Put a Claim to the Test
Tell us about the claim and what feels wrong. We will advise on the most proportionate way to establish the truth.
Discuss Your Case